Refund Policy for Build Your Business Website: The Ultimate Beginner’s Masterclass
We at [Your Company Name] strive to provide our customers with the highest quality courses. However, we understand that there may be circumstances where you need a refund. Our refund policy is as follows:
1. 30-Day Money-Back Guarantee:
If you are not satisfied with the course, you can request a refund within 30 days of purchase.
2. Refund Process:
To request a refund, please contact our support team at [support email] with your order details. Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.
3. Conditions for Refund:
Refunds are granted under the following conditions:
- The request is made within 30 days of purchase.
- You have completed less than 25% of the course content.
- You provide a valid reason for the refund request.
4. Non-Refundable Items:
Certain items are non-refundable:
- Completed courses (more than 25% completed).
- Any services or consultation fees associated with the course.
5. Late or Missing Refunds:
If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [support email].
6. Course Access after Refund:
Once a refund is processed, your access to the course will be revoked.
For any further questions, please contact us at support@themasterclass.com.ng.